Frequently Asked Questions

To inform people with specific needs about the accessibility of public places.

People who use a wheelchair or have limited mobility, people who are blind or visually impaired, deaf or hard of hearing individuals, and people with comprehension difficulties.

Each location visited by Access-i has an information sheet on access-i.be.
The strengths and points of attention of the site are listed by type of disability.

It means that information about the accessibility of the location is available.
Visitors are invited to visit www.access-i.be, where they can find the strengths and points of attention for the certified location, by type of disability.
This helps them plan their visit safely.

The certification for buildings is valid for 3 years. Once expired, Access-i contacts the site manager to discuss renewal.
The certification for events is valid for the duration of the event.

Audit (accessibility assessment) – Recommendations to improve the site’s accessibility – Support during construction or renovation works

Public buildings, tourist sites, cycling or walking routes, events.

The entire mobility chain is assessed: parking, entrance, vertical and horizontal circulation, use of equipment, and evacuation.

Access-i works for and with people with specific needs. They know their needs and tolerance levels best.

Yes, Access-i subcontracts audit and consultancy missions to its accredited accessibility expert offices. There are six of them, based in Wallonia and Brussels: AccessAndGo-ABP, AMT Concept, Atingo, Esenca, Passe-Muraille, and Plain-Pied.

An auditor from one of the 6 Access-i accredited expert offices visits the site to take a series of measurements and photos, which are compared to Access-i criteria. Then, the different experts meet to discuss the site’s accessibility levels. The site is then “certified” by Access-i.

The General Commission for Tourism (CGT) and AViQ.

A personalised quote is sent to the site manager. To get an idea, you can consult Access-i’s pricing table..

Yes, 4 provinces provide financial assistance: Liège, Luxembourg, Hainaut and Walloon Brabant.

An Access-i ambassador is someone with a disability who collaborates with us to visit locations, contribute to our methodological thinking, and share concrete feedback from the field.